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All Constellation Customers enjoy access to free training throughout the year. Courses are designed to enhance your knowledge and productivity. And in turn, increase your capabilities and raise your ability to increase your dealership’s profits. As a supported customer, all you will need to attend is a computer that has internet access, a phone to interact with the instructor and uninterrupted time to participate in the class.
The following is a brief description of course offerings and Registration Information:
Course Policies All participants must pre-register to attend the class. Courses are open to all Constellation Automotive Software support customers. There is no charge for Constellation Auto Support customers. Their will be a 5 minute introduction at the beginning of each class. Attendees can link up to15 minutes prior to the announced time of the designated class. Connections submitted 10 minutes after the beginning of the class will be refused. Class participation Questions to the instructor will be done by flagging the ‘raised hand’ feature in Webex. Once recognized by the instructor, the attendee can then speak out their question Available Support Services Help with connections to our Webex Webinars can be had by calling our Constellation Auto Software support team at 800-654-4955 and selecting software.
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In this course you will learn about the interfaces and add-on features in Management System Plus and Visual Cat. Course covers how to best use add-ons to increase your dealership’s productivity. Class includes the printing of plain paper forms, payment protection devices, accounting Interfaces, website interfaces, backing up your data and much, much more. Recommended: Management (1 hr)
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In this course you will learn the fundamentals and how to effectively use Management System Plus as a new user. Course covers all the necessary elements to buy vehicles, sell vehicles and take payments. Overview includes minimum amount of account management control covering rudimental status changes. Recommended: New MSP User (2 hrs)
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In this course you will learn the fundamentals of upper level functions in Management System Plus. A general overall refresher course which covers Account Management Control, making status changes, completing account refinancing and auditing accounts. Includes some associated upper management reports. Recommended: New MSP User Management (1 hr)
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In this course you will learn all aspects of Inventory Management Control relating to Management System Plus. You will have extensive instruction on stocking inventory, adding vendors and expenses, adding pictures and uploading to websites. Special attention is given to related car lots and vehicle location control. Course covers FTC buyer’s guides, window stickers and stock cards. Class includes associated reports. Recommended: All MSP Users (45 min)
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In this course you will learn how to handle Customer Information Management Control in Management System Plus. Course takes you through adding customers using the special features on customer lookup, entering references, inputting credit history and pulling credit bureau reports. Class includes associated reports. Recommended: MSP User Management (45 min)
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In this course you will take an in-depth look at Sales Management Control in Management System Plus. Explanation of simple interest and rule of 78th regular financed, special financed and cash deals. How to best handle deposits, deferred payments and taking trades when doing deals in our software. Extensive coverage of selecting house lenders versus outside lenders, which includes washouts and recap sheets. Course covers amortization, disclosures, quick quotes and side notes. Walks through setting up vehicle insurance coverage, warranties and Credit Life Accident & Health. Class includes associated reports. Recommended: MSP User Sales (1 hr 30 min)
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In this course you will learn how to handle Buy Here Pay Here leasing in Management System Plus. Class begins with entering the lease in the leasing module and ends with the lease at the due at signing in the account center. In depth look on covering capitalized cost, initial costs, terminating a lease and the resulting residual. Course includes discussion on disclosure and depreciation. Recommended: All MSP Leasing Users (1 hr 30 min)
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In this course you will learn how to handle Account Management Control in Management System Plus. Advance course covers taking all types of payments, which includes backdated payments, payment reversals, refinancing accounts and NSF returned checks. In depth look at applying status changes and the effects the status changes has on the account in related reports. Explanation of the repossession process with walk through. Special attention is given to related finance company procedures. Why and when not to delete payments or delete accounts. Course covers customer notes and Account Collection Control using the collection queue. Class includes associated reports. Recommended: All MSP Users (2 hrs 30 min)
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In this course you will learn how to manage and set up your basic company defaults in Management System Plus. Class covers entering house or outside lenders, house or outside warranty companies and Credit Life & Health companies. Explanations on modifying your FTC buyer guides, customer monthly statements and general sales default settings. Special attention is given to adding employees and the related security level access. Recommended: MSP User Management (45 min)
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In this course you will learn all the fundamentals in the Visual Cat F&I Software. Course covers the basic elements of stocking inventory and selling a vehicle. Includes NADA and forms ftp updating. Recommended: All VCAT Users (1hr 30 min)
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In this course you will learn all aspects of Inventory Management Control relating to Visual Cat F&I Software. You will have extensive instruction on stocking inventory, adding vendors and expenses. Course covers adding pictures and uploading information to websites. Class covers FTC buyer’s guides and printing forms. Includes NADA and forms ftp updating. Recommended: VCAT Users Management (1 hr)
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In this course you will learn how to handle Customer and Sales Management in Visual Cat F&I Software. In depth walk through on how to enter financed deals, correctly handling deal add-ons and trades. How to properly select lenders, washouts and review printing recap sheets. Course covers amortization, disclosures, quick quotes and other VCAT features. Explanations include vehicle insurance coverage, warranties and Credit Life Accident & Health. Recommended: VCAT Users Sales (1 hr 30 min)
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In this course you will learn how to handle full feature leasing in Visual Cat F&I Software. Class starts with the lease in the leasing module and ends with the lease at the recap and disclosure. Explanations include capitalized cost, initial cost, depreciation and residuals. Recommended: VCAT Leasing Users (1 hr 30 min)
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In this course you will learn how to handle the expansive ability to generate reports in Visual Cat F&I Software. In Depth walk through on creating your own custom reports, from gathering specific information in your report to font size and column width. You have total control over the content and look of your report. Recommended: All VCAT Users (1 hr)
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In this course you will learn Credit Reporting Management in the Credit Reporter Software. You learn how to manipulate your reported accounts under user regulated guidelines. This extensive course covers account reporting codes, 24 month payment history codes and compliance reporting codes. METRO II format reports will be generated and dissected by header, base and reporting errors. Recommended: Credit Reporting Management (1 hr 30 min)
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In this course you will learn the basic fundamentals of using Independent Dealer Accounting software. There will be detailed discussions on a vehicle purchase, vehicle expenses and vehicle sale transferred from Management System Plus or Visual Cat Software and how the all invoices are automatically generated and entered into the accounts payable system and general ledger. Customer accounts and payments will also be discussed and how IDA can be used as a check and balance to the payments recorded with the bank deposits. Accounts payable entries, payments, manual checks and vendors will also be discussed. This class includes discussions on journal entries and generating financial reports for management and accountants. Recommended: Accounting (2 hr 30 min)
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In this course you will learn how to handle several of the common compliance issues and how they are resolved in our software. Recommended: Management (1 hr)
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In addition to live training sessions, Constellation automotive software offers pre-recorded sessions. These are easy 5 to 10 minute “How To” videos. Training videos range from “MSP How to take a Payment”, Report overviews and The New Menu selling feature in Visual Cat. With these video’s you can watch them when you need them and have the ability to pause, stop and rewind, just in case you missed something. Please follow the link below to log into the Customer Care Center to begin training Once in the customer care center pre-recorded training classes can be found near the top right hand corner of the screen. If you don’t have a username and password you can request one online or call us at 1-800-654-4955 ext. 3.
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