New Customer Tools available and more...

Welcome to the May Edition of the Constellation Automotive Newsletter. In this months edition, we have a few exciting offerings to assist in making your technical experience with Constellation Automotive Software a memorable one!

News & Announcements

SOON TO BE RELEASED -- NEW MSP DATABASE UPGRADE!!!

In an effort to continue providing improvements to MSP, Constellation Automotive Software is happy to announce the upcoming release of MSP’s new data base upgrade! This newly updated MSP database will address a few of the issues some of our customers have experienced, one such issue being the occasional record lock. Because of the MSP Database Upgrade's smart design, you will notice improved DataBase speed and efficiency.

Announcing NEW SOFTWARE CERTIFICATION PROGRAM

– FREE for all Constellation Customers

Constellation Automotive Software is excited to announce a new FREE employee certification program for our MSP and VCT customers. This free program is designed to keep your team at the top of their game. Successful graduates will be sent an official Certificate suitable for framing.

Management Systems Plus users can now receive certification at either the “Associate program level” or “Managerial program level”, VCT course users can receive an "F&I level program" certification. The program offers valuable benefits to employers and employees. These benefits include:

1. Increased productivity from knowledgeable and trained associates and managers;


2. Enhanced efficiency and minimized time lost through costly mistakes;


3. Increased flexibility in situations that require changes to deals in unusual circumstances;


4. Improved communications with your customers when explaining account details; and


5. Elevated Employee Morale through formalized recognition programs

Contact Angela Green at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information and free class scheduling!

CUSTOMER CARE CENTER

Coming this Spring to the constellationauto.com website, is the interactive Customer Care Center. With the Customer Care Center, you will be able to watch exclusive training videos and access User Manuals for MSP, VCT, and Credit Reporter.

Once you log onto the Customer Care Center, you will see a listing of features that you can choose from. Coming Soon there will be a Customer Ticket Portal. By clicking on this link you will have the ability to submit and track your trouble tickets with the Support Department. It's just another way to provide the best in support from the most professional staff in the business.

MSP Tips and Suggestions

 MSP Stock Numbers

 Are you aware that the MSP Program designates different letters to different types of accounts? Because of this, dealerships should refrain from using the letters R, P, D, C and L in their stock numbers. 

Constellation Automotive Software Call Us at: 1-800-654-4955 Software Support: Option 3 Account Management: Option 4 Sales: Option 1 Or Fax us at: 1-941-355-8980 To Access Client Care Center or visit our website, go to www.constellationauto.com