Collections

MSP’s robust collections module improves your collections process from start to finish so you can dramatically reduce your delinquency rates.

MSP’s robust collections module improves your collections process from start to finish so you can dramatically reduce your delinquency rates.

• Maintain a single source for tracking delinquency, recency, and aging for all your payment streams.
• Find customers fast using “smart type” – by last name, first name, SSN, stock number or status.
• Customize your account screen to see only the accounts that you want to see to speed up the collection process.
• Integration with Google Maps allows you to see exactly where the customer lives in relation to your dealership for the purpose of collection visits or repossession.
• Intuitive electronic ledger card allows you to see the entire history on an account. You can also drill down within the ledger card to the information relevant to you.
• Computer generated receipts provide customers with necessary information regarding their account.
• MSP provides the option of running collection from a separate, related finance company.
• Keep an audit trail of your customers from the sale, to the termination or completion of lease, all the way to the resale of that vehicle.
• Rewriting/refinancing the account can be done without having to reenter the customer, vehicle or contract information.
• Integrations with the 3 major starter interrupt devices helps reduce delinquency. It also eliminates the need to go outside the program and eliminates the need to double-enter necessary information.
• As your business grows, use the Collector Queue to assign multiple accounts to your collectors filtered by;  account number, delinquency  age, alphabetically by name or sale date where certain reports can be run according to the collector
• Always stay in balance by using MSP’s Cash Drawer Module so you catch any discrepancies right away.
• Easily process credit card, debit card, check and ACH payments using our payment gateway.

Constellation’s AutoPay is an integrated solution that allows dealers to collect payment from their customers through Credit Card and ACH (direct withdrawal from your customer’s bank account) and record payment in MSP with one easy step.

Screenshots:

Refinancing Screen