Have You Responded to the Annual Survey Yet? In our continuing efforts to better provide the highest quality software and service; please take advantage of our customer surveys so that we can document your program enhancement requests.

News & Announcements

Development Staff accepting enchancement requests

The Development Staff is accepting enhancement requests. In an effort to provide the highest quality software, the development staff is currently outlining the future changes to our software products. Your input is necessary in this process and we are actively seeking your ideas and suggestions. Ideally, the product enhancement section of our customer survey, which has been re-opened and is being redeployed, is the best way to communicate your product enhancement requests. Please take the time to fill out the survey so that we can better serve your evolving software requirements. To request a survey, please email DBayne@ConstellationAuto or you can Click Here to download a survey.

Order your Paper Products Online!

To better serve you and make the paper product ordering process quicker, you can now order the following online: laser and continuous receipt paper, payment book paper, and payment book covers. This convenient way of replenishing your paper products is just a new and faster way of providing this service to you. Order Online at www.constellationforms.com/auto

Product News

Bump Payments without Rewrites in MSP

In dealing with customer payment issues, we’ve made it easier to deal with short-term payment problems by allowing for the Bumping of payments to the end of the loan. Thus, allowing dealers to give the customer the opportunity of putting that particular payment off until the end of the loan. This gives the dealer some flexibility in reacting and ultimately dealing with a customers’ payment issue without having to rewrite the deal. However, when bumping the payment, the interest will continue to accrue.

MSP V4.0.4D Release Notes

In version 4.0.4D, a few issues were addressed. In the Account Center, we fixed the problem with duplicate receipt numbers being created when selling to a Related Finance Company, and added support for PassTime Elite. Also in the Account Center and on the Ledger card, we’ve provided the ability to customize a “Pending Repossession” message. In the Report Center, we changed Total Cost on the Custom Inventory Report to include Dealer Prep and Lot Prep. In addition, we adjusted PDF forms pricing.

VCAT V .143 Release Notes

In version .143, several customer product enhancement requests were addressed. For one, we’ve provided for a multi-state tax flag, providing the ability to pull lenders per Finance Type if Multi-state flag is checked, listing state specific lenders. Also, we’ve made it easier and quicker to calculate and report sales commissions. Finally, we added an updated Vin Decoder.

WEBEX not VNC & WHY

In linking with our customers in the past, we’ve used a program called VNC. There were several issues inherent in the program. For one, we were concerned about the level of security that the program provided for both us and the customer. Secondly, in linking with the customer, we found that the program was very unstable. As many of you may recall, we seemed to often lose the connection and have to reconnect. This, of course, became unacceptable for a means of linking with our customers. After the acquisition, we began to use a program called WEBEX. This program has proved to be much more stable, versatile, and provides more functionality than VNC.

Constellation Automotive Software Call Us at: 1-800-654-4955 Software Support: Option 3 Account Management: Option 4 Sales: Option 1 Or Fax us at: 1-941-355-8980 To Access Client Care Center or visit our website, go to www.constellationauto.com